Dimplex Multi-Fire XHD™ PRO 5118 BTU / 1500W 28 Inch Wide Built-In Vent-Free Electric Fireplace with Acrylic Ice and Driftwood River Rock Media and Remote Control - DF28DWC-PRO

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Compliment the dazzling lifelike effect of the Multi-Fire XHD™ flame with a stunning diamond-like acrylic ice ember bed, or a more rustic look with driftwood and a river rock ember bed, giving you the ability to adjust the flame or add a splash of colour to you fireplace. The DF Series combines a high-efficiency heating system and intuitive multi-function control options, providing you with a customizable fireplace at your fingertips that is the perfect look and feel for any space.

Features:

• Multi-Fire XHD™ Flame Effect - High-contrast flames feature improved brightness and character for a dazzling, lifelike effect.
• Acrylic Ice & Driftwood River Rock Media - Light plays through different size pieces of media and sparkle in a spectrum of colors. Use acrylic ice, driftwood and river rocks together or separately to acheive the aesthetic that's right for your room.
• Customizable Flame - The multi-flame technology allows you to adjust the speed of the flame to create the perfect atmosphere to suit your mood or room.
• Capacitive Touch Controls - Settings and temperature display are hidden when not in use.
• Crystal & Log Accents - Select red or blue highlights to customize the flame or enjoy glowing logs and embers without the flames.
• Built-in Timer - Set for up to 8 hours.
• LED Lighting - Flame and lights use brilliant, low-energy LED’s that require zero maintenance.
• Powerful Heating - Powerful 5,118 BTU/1,500W fan-forced heater features a safe, ceramic element that provides on-demand heat for up to 1,000 square feet.
• Multi-function Remote - Control the fireplace features from the comfort of your chair.
• All-season Flames - Enjoy the unique charm of a fireplace 365 days a year using the flames without the heat.
• Economical - Economical to operate costing only pennies per hour.
• Low Carbon Footprint - The most sustainable fireplace option; no emissions and 100% efficient.
• Cool-touch Glass - Glass remains cool making it safe for children and pets in any location.
• Just Plug It In - Simply plug into any standard household outlet for instant ambiance.

Specifications:

  • Width: 27-3/8"
  • Height: 23-1/2"
  • Depth: 7-1/2"
  • Product Weight: 34 lbs
  • Manufacturer Warranty: 2 Year
  • Fuel Type: Electric
  • Max BTU/Watt Output: 5,118/1,500

Cancellations, Refunds & Returns:

Refunds will only be issued to the original credit card that you use when placing your order. No hassle returns (within 30 days of delivery for a refund). We'll also pay the return shipping costs if the return is a result of our error. You must also report damages within 48 hours of delivery. 

Shipping costs are not refundable and the customer is responsible for the cost of the return shipping. 

Returns For Edgestar, Avanti, Kegerator.com, Koldfront or Allavon products:

You may initiate a return for an item(s) within 30 days of receipt for a refund. Returns requested between 31 - 60 days after receipt will only qualify for store credit. Returns outside of our 30 to 60 day General Return policy will not be accepted. Refunds will be applied to your account (minus return shipping) once the item has been received and inspected through our warehouse. 

 

To qualify for a general return, the item(s):

  • Must be in resalable condition

  • Must be free from scratches and/or defects

  • Must not have been installed

  • Must be in the original manufacturer’s box and packaging

  • Must not have any writing on the original packaging

  • Must not be missing pieces

  • Must not be clearance/liquidations/closeout

  • Must not be an appliance, furniture or paint

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.

Order Shipment:

If your order is stock and we process the charges to your credit card it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out.  If you do not receive tracking information from us within six business days of your order feel free to follow up with us at info@winecoolercity.com

Subject to 20% restocking fee.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged please send photos to info@wincoolercity.com and we will process an insurance claim on your behalf.

 

Price Guarantee Policy:

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price than us within six months of your purchase date, please let us know and we will refund the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date, we will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitor's website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitor's website
  • The competitor must be an online store; they may not have a retail location
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer for the product in question
  • The Price Match Guarantee includes the item price and the shipping charges; it excludes sales tax